I recently joined fedhealth - blue door option and needed to take my son to a speech and language therapist. So I called the medical aid to request an authorization. I was advised none is needed and that I do get 2 specialist visit per year. I went and the medical did not pay. I called and asked ...
Did a upgrade @ makro (crown mines) on Thursday on the 5 of December which I'm trying to do a upgrade reversal which cell c says its impossible, crown mines did send the letter on the same day which i called cell c to check if they got it which they said they have & its gone be done on friday ...
This goes out as a huge thumbs up and keep it up to Heather. My billing issue was resolved in such a simple and efficient manner. I haven't had this level of efficiency in a while even from FNB and Cell C who have upped their game. So thank you, thank you very much. ...
I emailed customer care with my query re a new contract, but keep getting a message back that I need to resubmit the email with the number concerned. It is for a NEW contract so there is no number. I really need someone to assist me with info and options!! How do I get someone to help me if I don't ...
My problems started 2 Nov with my vodacom online profile (ref #0089~9WTJ), could not log in, eventually it was fixed and i could log in again and i followed the steps/instructions i was given to link another number to my profile. Nov 11 (ref # 003F~FU7A) and i'm back to square one!! Nov 26 Ref # ...
Beginning of 2013, I did a Sim swop to Cell C, from Vodacom, because of their better rates. What a mistake!! On 23 November I encounter a problem and called Customer service, just to find out that MY NUMBER OF MANY YEARS, is not on my name!! I worked part time for for Ruan Vesage of Cell C, and he ...