On the 1st of December Sunday morning my phone was locked because I was told 'I've exceeded call limit, I did not bother to call Vodacom straight away because I knew my phone was going to be unlocked automatically since it was the 1st. I waited up until 1pm still no service on my phone and my ...
I called the MTN customer line in the middle of October querying my bill and they promised me that someone would get back to me. I then followed up with another call in the Middle of November and till to date I have not heard from their team. ...
As a Vodacom contract customer, I have been trying to contact customer care for the past 3 days to no avail. I had spent an hour on 30 November holding on for an agent without an answer. On 01 December I had spent an hour on the first try and 1 hour and 35 minutes on the 2nd attempt. As I write ...
I got a SMS from Vodacom to inform me my migration was successful on the 26th of November 2013, However I did not do any migration, nor was I informed of being migrated. I called Vodacom 27 November and queried this, S3-T6F2P-PACIJ, I was told it is a mistake and it is being logged with the ...
Hi, I would want to know how many security questions one needs to answer to get the details of the high account I was billed for and all this pulling teeth I need to go through after holding on the line for 45 min before it got answered. Not even my bank asks me so many to get access to my ...
Vodacom is the most expensive service provider in SA. They are always so unhelpful, no care attitude towards their customers. I tried phoning customer care a million times over where no one could assist me. If you leave a complaint on call me back service hoping someone would get back to you ...