I placed an order on 04 December and all items (expect a pre-order item) read next day delivery. E-mail reads expected delivery 18 December. This is unacceptable. I've phoned the call centre on 05 December to query this and was assured someone when get back to me, today is the 09 December and still ...
I keep receiving smses from vodacom dealer web and i have tired many times to cancel this but to no avail. it is becoming annoying as i DO NOT work for vodacom and i am continuously receiving these smses PLZ STOP SMSING ME!!! ...
I upgraded my contract recently (because I recieved a sms from vodacom), I changed to a Uchoose Flexi 500. I was billed 699 at the end of the month, I called Customer care and spoke to a Max (From the cape town call centre.) I was furious, he shouted at me on the phone when I shouted at him, I am ...
I had a query re my municipal account for a property I recently bought in Pretoria (or is it Tshwane?..sorry I'm Capetonian). I was pleasantly surprised as I heard horror stories re billing issues in JHB and thought that I would be dealing with the same issues in our capital city. Not only was the ...
I took a contract out last year December. The contract is used by my husband. I constantly can't reach my husband on his Cell C line. I hear the 'number you have dialled isn't available' message. This happens continuously for several hours during the day. I've reported this to Cell C numerous times ...
I have been a Vodacom customer since 1999 and in October this year I upgraded my contract and had a specific phone (iphone 5) that I was looking for but provided that it is within my contract. I upgraded over the phone and I only picked up from my statement a handset instalment of R282 pm amounting ...