This will be my second complaint about MTN - the first complaint was never resolved hence i'm complaining again. Maybe i should go to the NEWSPAPERS - MAYBE THEN YOU WILL DO SOMETHING! I haven't been able to send sms's for over two months now. I've been calling customer care every second day and ...
After sending the same fax about 20 times, no one has confirmed receiving the mails. The online helpdesk returns email confirming that the received your complain, end of communication. For 4 weeks i have been trying to change a contract, no response no feedback, and when i phone them have to repeat ...
I noticed that my airtime had just disappeared 'again'. I phoned the 808 and they told me i downloaded something on the internet. And i should call 1555 they will help me with my query. I called them and was told to wait until my account is 'closed' as they can not view my account until the 14th, i ...
I have always bought DELL for their warranty and did not mind paying in the extra to have the security of the warranty. In the last 2 months I have had a faulty charger and a power button that does not work. Both timed a called DELL and they basically accused me of dropping the computer and ...
I recently received an account from the pathologists which I duly paid directly and submitted the account with the receipt to Discovery for reimbursement. I then received an e-mail stating that the medical practitioner would be reimbursed on 16th Jan. I contacted Discovery's call center on Saturday ...
My phone was on 18/01 and I blacklisted it on 19/01. On opening a case with the SAPS they requested I unblacklist the phone for them to try and trace it first as it is a Blackberry. On sunday I contacted MNT and explained my situation. I was advised on all the documents that need to be faxed. This ...