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City: Customer Care
Found 1277 reviews / complaints
Page 2

Mtn
Failed promise and no feedback

I have just had about enough of the service received. i have been a loyal customer for many years. first my banking details were captured incorrectly resulting in 3 returned debit orders. no follow up call from MTN until i called when i noticed my services were suspended. what angers me the most is ...

Cell C
NO CUSTOMER SERVICE

I Blackberry Z10 (which is still under warranty) stopped functioning on 2 January 2014. I took my phone to Cell C Lakeside Mall for repairs. They advised that repairs will take up to 21 working days. A few days later I received 2 text messages from Cell C - confirming that my phone had been booked ...

Spa
No response

I had 3 experiences at Maytime Spar towards the end of 2013 whereby the barcode pricing was not the same as what the cashier rung up at the till. When I spoke to the 'supervisor" She simply informed me that SHE KNEW... they were too busy with renovations to change the barcodes. I then eemailed ...

Vodacom
Not receiving my BBM text data

My Vodacom contract (Smart S - business) includes 75min airtime, 200mb data and 200mb blackberry text data that i'm supposed to receive each month. I received everything for the first two (Dec & Jan) months but did not receive my 200mb blackberry text data for February. I contacted the customer ...