I purchased bundles in the month of June just after the 25th for which I was billed accordingly. The bundles where not however credited to my account so I thought it was just a glitch and chose to wait 24 hours. The next day I bought bundles again checked my data bundle balance realized that the ...
I have called MFC 5 times with a combined holding time of around 1 hour and still, have not managed to get through to the call centre. I have also emailed the email address given on the web site and have not had a response as yet, according to the voice prompts on the call centre holding line, an ...
I called Vodacom on 2 occasions and asked the same question twice, I was given 2 different answers. No consultant and/or manager was apologetic or looked for a solution and I found the attitude of the team leaders and consultants that I dealt with disappointing and lacking in common understanding ...
Firstly, I sent my brand new iPhone 5 in over 7 working days ago as it had an OBF. This not being Cell C's fault is totally acceptable. I phoned twice last week and kept getting told it will be ready on monday (No security questions where asked). No one from cell c contacted me to inform me what is ...
After a previous debacle with Vodacom my Blackberry 9300 was replaced with a Blackberry 9810 Torch. Whilst it technically works quite well, the paint on the phone comes off along the sharper edges. Vodacom wants it to be taken in for repairs but cannot supply a decent loan phone. I think this is ...
HEADLINE no correspondance I took out cellular contract in Des 12, when Jan 13 came i noticed that there was no debit order for the instalment, i phoned Vodacom and was informed my banking details was captured incorrectly, i then, upon my own time and effort went to the relevant branch and re send ...