I would just like to extend my greatest appreciation to Lizette. I had a query regarding the quotation price of my insurance. This lady went way above and far beyond the call to make sure i was happy. It is an absolute pleasure dealing with customer care consultants such as her. I truly home King ...
I complained on Hello [URL Removed] a few months back regarding Cell C, charging me for internet usuage that I did not use (over R200 worth to be exact). Cell C gladly responded and said Blanche Opperman would get back to me, she did, and she requested that I send my June Statment to her when it ...
My wife has a contract through Elite Mobile, however we have complained and requested they move the extra fees to the 28th or the 3rd of every month, now again it has gone through R49, R39, R29, R19 R19 and my bank has chanrged me R138 returned fees on all these amounts??? This amounts to R690 and ...
I decided to add to my contract with vodacom so I got a S4 with a new micro SIM card. Patiently waiting for it to come online. I phone vodacom customer care to try get an idea of what's happening and asking what the problem is and no one can actually answer me, I get told I must go to a vodacom ...
I sent an email advising insurance of changes in details, so that policy can be updated accordingly Emails are being deleted without reading them, when I queried that the response was that they did not get email (hahaha, I have all the emails and confirmation of them deleting that Dial Direct did) ...
I bought airtime yesterday at pep cell then loaded the airtime while the service was down up until now it still didn work. then contacted the customer care spoke to john he dropped the phone then i spoke to lee-anne gave all info she asked phone number and the voucher number, she then wanted a ...