HI, I phoned Vodacom customer care on this past subday around 10am to activate my international roaming. They told me about the deposit I had to pay which is also shocking, but I made the payment. They didn't give me any email or nothnig about where I had to sent proof of payment. Around 13:00 they ...
Last week and tuesday a R179 was deducted from my account, i foned the call centre immediately and they said it was the loyalty fee for the greenbacks account. I told them last year when they foned me they sed i could try greenbacks out for a year and then they would call me back to hear if im ...
All that i want to know is the correct procedures for after operations. I went for a follow up check up by my gyneacologist and few weeks later i was told that the visit wasn't covered because i did not have authorization. However in an email i was told that my approved operation includes the ...
So I wanted to perform a sim swap on the 4th July but the agent said the sim card had been used and I had to call Voda in 24Hours to perform the sim swap. Fine so I did just that. On the 6th July I bought the sim card and as per norm it was ricaed and I called Voda 2 hours later (18:33) Danell Kreg ...
Sent through a complaint, twice through peter dot com, this being the third one, and received responses both times through the website. The last one was promising me that Blanche Opperman would contact me on the same day (27 June 2013), today is the 5 July, still no one has contacted me to explain ...
I sent an email query to the NCC to ask about my rights in a specific situation. Today my cell rings, no number is shown, I have no way of confirming who the person is who is calling. He wanted my physical address??? I said, that as I have no idea of confirming who he is &I am not lodging a ...