I called the call centre and was greeted by a charming gentleman named Trevor. He assisted me with the info I was looking for efficiently and professionally. I am highly impressed by his level of service and felt it absolutely necessary to let everyone know. Thank you Trevor! Europcar... he's one ...
I have been calling the customer care line (0860879900) from 1:45pm till 3:30pm (now), I hear my calls being picked up and put back on hold constantly. This is disgusting!!! I am a customer trying to gain information but it seems like no one works there. Why is it always an issue to get hold of ...
I am now fed-up. I requested my policy documents last week already. After being referred to a completely different company, I was sent back to Medway marketing. They in turn have sent me a cover letter of my insurance with no sign of the actual documents or schedule of benefits I requested. ...
Last month I upgraded my Vodacom contract online to save on the R150 Admin fee. No one contacted me regarding the online upgrade. Thursday 27 June 2013 I was contacted by The Rewards Company and upgraded my phone with them as well as changed my top-up contract to a higher one (Upgrade Quotation: ...
On the 15th of May 2013 I received an sms to inform me that my BIS is being throttled due to excessive use. I did use it a lot and was fine with the penalty. A month later my line was still throttled and no-one was able to tell me when it would be opened again. Eventually I found a consultant who ...
CASE NUMBER: 3639498, 3652200, 3652199 Good day, one monday1/6/2013 I got this case number in which the message confirmed that I would get more info on when my refund would take place the NEXT day. I am sick of wasting my time and money trying to rectify a issue which was not my fault in the first ...