Good day, I was just browsing the website and seeing if they will offer me a loan, but did not proceed according to me, as I saw that they had a monthly (or that is what I understood at the time) fee, which seemed rediculous, why would you apply for a loan & then have to pay an extra ...
I have had an MFC account since Sep 2012. MFC recently did some or other "upgrade" which involved me getting a new account number and a new look statement. The new statement, however, has an incorrect address for me. When I queried it with the contact centre, they told me that the address ...
On 01st July contacted Discovery advising that my maternity bundle was depleted and claim for Doc was not covered. I was advised that there was a previous auth and my new one was not over riding it. I had suffered a miscarriage last year. On 08th July contacted Discovery again and the matter had ...
I have been on hold for over 3 hours to SARS and I am only number 20 in the Q.??? Seriously??? Is this what we have in store for the future? And SARS wonder why people are irate when the phone is eventually answered. ...
I received a call from this lady concerning an upgrade for my insurance and I must say that she was very friendly yet professional, very clear when she spoke and very patient, the call was long but I did not even notice that I was on the phone that long. Thank you for making my day! ...
Seven days ago I bought a decoder at the DSTV service centre in Umhlanga and was told that an installer will contact me to arrange for an installation. I called the contact center today (7 days later) to check what the status of that request/promise is. The contact center has told me it is not ...