I upgraded my wifes phone 2 weeks ago and asked the contact centre agent (Mohammed) to deliver the phone to the Grove mall in Pretoria. The call was quick (10 min) and I was told 3 - 5 business days then I will have the phone. I received a sms from Nashua mobile a couple of days later stating the ...
I don't understand how can a service that seem to start so well tumble to the bottom so quickly. On the 04/07/2013 I had to call at least 3 times resolving issues as follows; o I needed proof of insurance to take to my bank to release the car, despite my initial call and confirmation from your ...
I obtained a Nedbank bond through Ooba in early June for my new house. Following this I also arranged for home owners insurance through Ooba and supplied the attorneys with the relevant proof of insurance when I signed for my Nedbank Bond around mid June. Today 8 July I received a letter from Ooba ...
I have tried to reach the MFC contact centre numerous times and held on for quite a long time (each time I phoned) before eventually hanging up. I also sent an e-mail to [Email Removed] as the hold voice on the contact centre line states and have had no response to that e-mail - on the contact ...
I am a client of Cell C and I called in on the mornng of 02/07/2013 and spoke to Matalakala to assist in changing my contract to enable me to use a Z10. She took all the details and said she has sent it through to the relevent department to action. She said that the turnaround time is 24-48hrs. By ...
This below e-mail was addressed to Premier Banking this morning, by myself, Pravashini Naidoo: " Good day I write this e-mail with a poor reflection of FNB, after my most recent contact, and, a longstanding matter. This morning I contacted FNB Premier Division, to advise me of details on my ...