M so tired of mtn. I wrote a report in June because of the billing they deducted frm my account, they contated me and rectified the error. this month dey did not deduct the monthly fee which i made provision for now they have suspended my service. MTN I have lost all faith in you.you have treated ...
This is the 3rd time within two months that the kulula on-line booking system indicated that there was a problem with payment yet money has already been deducted from my ABSA account but the transaction remained pending. But here is the problem, when i tried to sort out the last failed transaction ...
I got a call from mobimoola contact centre, i was sold a loan service of which i accepted. I was told that i would be sent a pin and details of agreement in 48 hours, a week passed and still nothing. I called the contact centre again and told them my problem, they said theyd sort it put and id get ...
Early July I had a cellphone contract taken, and I did not like the price plan I was on so I decided to call the customer service line for Vodacom an asked if I could migrate to another price plan.all had gone well as the consultant told me that the migration will start from the first August I then ...
Today's experience with MTN truly pushed me over edge. I recently upgraded a contract that happens not to be directly under my name but I have authority over the account. I call 808 to activate a simcard. I get through to a consultant who advises that he can not assist because the contract is not ...
I contacted Vodacom today to request changes to my current data contract. I was asked security questions of which I provided, as usual, however was told that they are incorrect and I was not asissted, even though I provide the same details. Im not impressed and remain unassisted. ...