Paid all the time premiums, never skipped a payment. My phone got, and they refuse to replace it. First had to send them a invoice stating that my door has been replaced as if my cars door has something to do wit the phone and then they wont pay out because it is a handwritten invoice as if i can ...
I recently phoned OnePlan, since I've sent numerous mails regarding the refund of claims. The problem started when I received an sms saying that my OneCard has been refunded. The SAME card I didn't use, because I don't have the pin, they can't give me a new one and asking for a new card gets you ...
I called my insurance on 28.01.2013, the requesting that they change the panel beaters where my vehicle is supposed to be repaired as they have a back log from the hail storm. i want my car fixed due to no response i caled them again on the 31.01.2013 and was told the requests take max 7 days and ...
I presently have my Motor Vehicle, Household, Building insurance with Dial Direct. A week ago I called in for a Plumber as my Geyser was faulty (not getting hot) The service quick and sms detailing the plumber is on the way, upon arrival they start looking For tools, they have no way of reaching ...
I know that with the hail storm that repairs of cars are a bit backed up. But is it so backed up that there is no date available on any printed calendar on the planet to have my car repaired. I claimed on my car on the 10th of January and with some really bad luck my sister who is also insured with ...
I have Lodged a claim with the above insurer and opted for the basic option with regards to a courtesy vehicle however upon collecting the vehicle i find that it does not have an aircon. this I find strange as based on the vehicle I have insured with you I would want atleast an aircon. travelling ...