Outsurance arranged curtosy car through Avis. Avis car in terrible state and a flat spare wheel phoned outsurance last week to complain about this and empty promises ...
Having my say on a public bomain yet again! This is actually past the point of Frustration!! I submitted a claim on 10/01/2013, and only after having complained about the service on 15/01 got helped with one small part of the claim. Since then had to phone numerous times to try and get the issue ...
I have called the call center 3 times over the last 2 days. I have a claim that I have submitted from Lancet that I paid cash for & Discovery Health is not paying due to the wrong procedure code being used. I have spoken to Lancet & they say that is the procedure code they use for that ...
My claim was handed to Sherry after my previous Hello Peter complaint about Dial Directs service. I sent an e-mail on 14/1/2013 to find out what was happening with the items which were promised would be replaced (authorised on 20/12/2012). I had no response and sent another e-mail on 16/1/2013. On ...
A claim for authorisation: 14543473 was dropped in box at work (115 West Street, Sandton) with another claim, which weird enough has been processed and payment made. It was dropped in box on the 14th or 15th or January. When I called in today (22nd) and spoke to Amanda, I was told that the claim I ...
A claim was lodged with Discovery Health in October 2012. We waiting for 3 weeks before we got a response with a request for the inovice from the practioner. Still no repsonse. Contacted Discovery again in December only to be told that the lady dealing with the claim was on sick leave for a month. ...