We have an existing approved motor claim and our vehicle has been booked in at the panel beaters for today, we have been trying to contact the call centre since 8am (it is now almost 12) to activate our car hire benefit and there has been NO ANSWER, with being kept on hold for up to 20 minutes ...
Hello Peter, this is the second time I am laying a complaint against Outsurance. What happened to their so called "we will bend over backwards for you". Not in my case. I had a small accident last year December, my car eventually went to the panelbeaters that Outsurance chose for repairs, ...
I am absolutely disgusted with outsurance. My husband had my wedding ring insured for R12k rand, yes it was over insured, so should anything happen to it the difference in price hikes to replace the ring would be covered. When my handbag was, unfortunately i had my wedding ring in it due to the ...
On Monday the 11th of February 2013, I had an accident with my vehicle on the N1 South. I reported the claim with MiWay that same morning and this is after I went to the police station to report the accident. On the Tuesday, we phoned our contact person at MiWay, Mangoba on 011 990 0263. ...
Dear Miway It's a pity I cant say Miway its doing things right all it does is do things its own way. I called yesterday after waiting for someone to call me back in regards to my car being fixed as the panel beaters that I was referred to by you can only fix my car in April. This is just a simple ...
I have been a loyal customer with Outsurance for over 5 years. Following a crazy hailstorm my roof leaked in 6 places in my house and caused damage. I claimed and the claim was rejected. I asked on numerous occasions for it to be reviewed and have received delaying tactics over and over again. This ...