I submitted an accident claim. Shortly thereafter my wife also had an accident. She received very good service from the panel beaters (Brooklyn Automotive) that she was referred to by OUTsurance. I struggled to get feedback from the service providers that I was referred to (Queenswood ...
I was a bit reluctant when i was claiming for my ipad i thought its going to take forever to be resolved and i will have to make endless calls to check how far my claim was. But to my surprise none of that happened, i submitted my documents to Grace Lewis, i think it was on friday and by Tuesday i ...
My wife's car (Honda Civic) had a back window smashed when someone tried to break in to the car. She then attempted to register the claim with Discovery Insure but has received nothing but poor service from that point on. The following errors were made: 1. The claim was incorrectly lodged as a ...
TO: Victoria an Denise Denise, loading of my rather unusual claim, being supportive and understanding answering all my questions professionally and with respect. Excellent service. And most importantly calling me back and on the same day. A rare occurrence in todays business culture. Victoria ...
I would like to express my frustrations at the way email claims are handled by CAMAF. On a few separate occasions I have emailed through invoices for claim and realise I have not received any response from CAMAF weeks later. When I call through, they tell me the invoice is not readable or they ...
I would like to thank Mr Dale Abrahams from Virgin Money (telesure group services) I had a claim and was very surprised with the level of service that I received from Mr Abrahams. He is a pleasant person and very professional. If only more people strived to give this tipe of customer experience, ...