When I encountered an accident, they kept in touch immediately, my claim was handled professionally, they were fair and always put my interests 1st. They tried their best to assist other. Trying to find fault with me. They are reasonable and reliable! I'm crazy about their service, I would ...
We lodged a disability claim with Standard bank life insurance department on the 9 of April 2013 and has not received any feedback regarding our claim to date. We have been calling in on a weekly basis and have been told over and over that someone will call us back but nothing. We escalated the ...
2 of our vehicles are insured with Outsurance. my daughters were in a vehicle accident and I had to phone claims department for the vehicle to be towed away and the rest to be done (assessing etc.) Sakhile is our spokesperson on the Insurance side. After the assessor given his report to Sakhile, he ...
I sent in a claim for a motor vehicle claim on 3 June 2013. I have not heard back a thing and followed up today, only to be told my premium had not been received, when in actual fact it had go e through my account on 1 June. I then called my consultant, Melissa Africa who confirmed my premium had ...
I submitted a claim on the 15 May 2013 up until today no one is working on it. I have called the call centre several times but I don't get any help I'm told that there is no feedback I need to call again. It has taken too long to be finalised I need feedback immediately. I was admitted in hospital ...
I have had to contcat Budget Insurance at all instances regarding the progress on my claim, I have been holding for 10 minutes for someone to answer my call. On Friday, they calls were auto answered and I could hear the people tlking about their weekend plans, I called 4 times in a row, and the ...