Last week someone from HOC phoned to say that my claim needs to be closed she promised to email me the documentation, I phoned Friday, MOnday and yesterday - everytime i get the answer that it will be sent shortly - I am still waiting, this is really bad client service ...
Friday 17May I called iwyze to confirm that my car will be in on monday at the panel beaters. My courtesy car is to be booked for monday. Monday morning I take my car in and I call iwyze so they can send the courtesy car. Nomsa tells me no car has been booked for me and she is gonna get to it. This ...
AS far as the time frame for processing Dial Direct has been slow in my book. However the same cannot be said about Darren February. From the day that I called in to claim after my accident, this gentleman kept me abreast of everything, he replied to my queries on time and really did his utmost to ...
Logged a Hellopeter complaint previously an their feedback was that someone from the call centre would get in touch with me. On Monday someone phone me (think it is Werner) and promised to get quotes for a new ipad and will update me with new feedback. That was a week ago. They have still not ...
I've now put in a claim for the 4th month of the script (you paid the previous times) and you keep on rejecting the claim due to the fact that you don't claim it to be paid from the health saver but try to pay it out of the medical aid something I phoned last month and now it shows due to me it ...
I just wanted to say thank you to my claims consultant Nigel at First For Women, From the initial call to the claims call centre advising i was in an accident, Nigel has been so reassuring and helpful, he keeps in contact with me on a regular basis which is most appreciated. I genuinely feel valued ...