Six days ago a requested a cancellations form from MWEB. The next day I got a reply from the sales department indication the e-mail was sent forward to the correct department. Four days later still no response from the CORRECT department. I followed it up with another e-mail on which I did not even ...
I need to cancel my upgrade my 14h day is 09-12-2013 after calling all departments in Vodacom for assistance I was transferred from pillar to post . called 0821958, 08217844, 082111, 082111, 0821946 which I did not receive any assistance what so ever... IM TOTALLY DISGUSTED WITH THE PATHETIC ...
I cancelled two of my vodacom contracts recently, or so I thought. I filled in the required documents, made the payments I was told to make with the correct reference numbers on the 25th of October. More than a month later I am still getting billed for the two contracts I supposedly cancelled. When ...
After logging a complaint last month about being billed for a service that I am not receiving, I was contacted by telkom to arrange installation. Strange how installation was going to be do e at a site that 2 months earlier had no infrastructure due until 2015??? I was contacted by numerous ...
Contract was cancelled 3 times prior to 23 Sep 2013. Contract again cancelled on 23 Sep 2013 (Bongile Ntshangane). Spoke to Sally Tlotleng on 26 Sep 2013 who confirmed it would be cancelled. I have since phoned numerous times. I phoned again today (06 Dec 2013) at 16h31, 16h32, 16h37. I finally got ...
I have been trying to cancel my line for about 10 days now, i keep phone the call center and NO ONE ever answers quickly i wait for up to 50 minutes before i get some one on the other end to tell me the system is OFFLINE, now i have to pay for another month for a service im not even getting ...