I called 082 111 to enquire about cancelling my husband's contract since he passed away 2 months ago. The consultant told me to call 082 1958. The number doesn't even ring. it disconnects you before it even starts. Please fix it or contact me, because i dont know how else to try and contact you for ...
I have sent my cancellation form through, it was confirmed via email that it was received but I can not be sent proof of this as I can not be sent internal communication. I was told that someone from retentions will contact me, no one has contacted me. So by reading a few hello peter complaints I ...
Since the20th of Dec I have been trying to get a new phone from Vodacom. my Blackberry is not working well and due to work reasons I need a working phone. I was denied a premature upgrade which I understood but thought it was ridiculous that Vodacom refused a upgrade even though I was willing to ...
The following amounts were deducted from my account without my authorization: 20 December SOMUSIC EM-3660441-3 (R49.00) 2nd January FONESURE EM-3660441-1 (R62.50) 2nd January FONESURE EM-3660470-1 (R62.50) I assume that Elite Mobile was responsible for passing on my banking details to So Music as ...
I cancelled my contract on 18 October 2013 with the last subscription to debited on 30 November 2013. My account was again debited at the end of December. I have been transferred from Client Services to Billing to Cancellations and back to Client Services with no end in sight... I want my money ...
My premature cancellation request have not been processed correctly after submitting the relevant supporting documentation and making the relevant premature cancellation payments. I have also requested Vodacom for my cellphone number to be retained (and converted to) on prepaid. However, I am ...