I have been trying for more than a week to get the appropriate info and cancel my dstv subscription, without success. Are you stalling the process to tell me the notice is too short and I need to pay for another month? My first email to you was on 27 May, which is exactly one month in advance ...
My wife has the TopUp 135 contract which was supposed to end at the end of April 2013. We decided that we don't want to renew the contract, but rather go over to another cellphone network. Eventually on the 10th of April 2013 we got through to a consultant after a couple attempts on their 0821958 ...
Once again, I have no option but to complain on this portal. This is the second time I am complaining about the same person, relating the the same lack of service, she should not be working with clients. My story has been going on for three months now, long story short, My contract was cancelled ...
Last month, I sent written instructions to Hollard to have all my policies cancelled with them, They called me, confirmed that it has all been cancelled, this month, I get debited an amount of R156.41 on the 27 May 2013, and I only get paid on the 31st May 2013, to make it even worse this debit ...
I called Vodacom on 11 April 2013 to report that my itemised statements show I have been paying for an account which was supposed to be cancelled on 26 August 2011. Vodacom failed to assist me until 2 weeks later I logged a hello peter complaint. Vodacom then calculated the refund WRONG. They were ...
I have a contract which has reached its 24 month period now and I would like to cancel it now. Getting hold of the contract cancellation department is impossible however! I have phoned customer care on 140 about 10 times, and every time have to ask to be transferred since there's apparently no ...