On the 5th of April 2013 i requested a cancellation quotation which was sent out to me showing that Vodacom owes me R548.75 due to me being on a GAP contract and paid a deposit of R1150 when the contract started. So i have sent in the relevant documentation back which includes The signed premature ...
Vodacom Cancellations Department seems to be having trouble with high call volumes. Stemming from two Customer Service Consultants on different occasions, That seems to be the EXCUSE of No Answer. It rings and the VodaDOM voice answers, you enter your number and the VodaDOM voice tells you, ...
I tried to cancel my contract on Saturday (30/03/2013) as this was the last day of the 24 month period. I went in to the nearest store and they informed me that the Cancellation department only work Monday-Friday, and that Monday (01/04/2013) was a public holiday so I should call on Tuesday ...
I Have phoned the call centre on 26 and 28th of March and wanted to speak to someone in other to cancel my OutSurance as I do not want to continue with having my insurance with them. I don't know why but both times they said the can't transfer my and that someone will phone me back - I'm still ...
It's me again! When am I getting a cancellation letter not to mention my refund that was confirmed by Taryn Davidson? To make things worse you debited my account with R210, 40 last night and according to you my contract was cancelled on 15/02/13. You really need to start showing some customer ...
I phoned Telkom cancellations on the 12th March to cancel my service from the 12th April, giving my 1 month notice as required. On the 14th of March a lady from the cancellations phoned and tried me to convince to stay but I am moving city's and I am not sure when I am going to get accomodation. ...