The whole issue started when I received a R5000 bill for a Vodacom account that I had cancelled six months ago to move to another provider. When I cancelled my account, I made sure that I was cancelling it after the contract had already expired a few months ago. When I spoke to the Vodacom ...
I have settled my contract as I don't use the number and am now in a position financially to do so. I went into the Clearwater store and received assistance in faxing through my cancellation form and proof of payment. I received a reference number and e-mailed through to customer service to confirm ...
What does it take to cancel a policy with Outsurance? The operator refused to simply cancel after numerous pleas from myself to do so. He insisted they investigate it further. I was in tears when I put the phone down. And this all for only a quote request which became a policy - only 2 weeks ago. ...
I recently took out a Cell C data contract. Within two weeks I cancelled due to poor reception in my area. I did this cancellation on the Cell C website. But currently I am still being billed on this contract. I phoned the customer care line with no results. What do I do now? ...
I WANT TO CANCEL MY 2 GIG DATA TOP ACCOUNT THAT I PAY R129.00 PER MONTH FOR. NOW YOU WANT TO PENALISE ME R1644.00 FOR CANCELLING THIS CONTRACT - FOR WHAT??? PER THE CONSUMER PROTECTION ACT, IF I GIVE YOU 20 BUSINESS DAYS NOTICE: The following must be considered by the supplier in determining the ...
Try for the last week to get a cancellation from. I want to cancel my current contract that expire soon. I send mail to [Email Removed] but only receive automated message "We are terribly sorry to see you wanting to leave MWEB." but no further service. ...