MTN is the worst network operator in SA. I have been a contract customer since 2001 and right now I feel like a spouse in an abusive relationship but continues to stay with the abusive spouse for many years. I consistently get very bad service but I have been tolerating it for many years. I ...
I have been trying to get clarification on certain charges reflected on my Edgars Account statement. I have been calling the call cente since early May on numerous occasions... being on hold for more than an hour on one occasion, finally getting thro to agents on two occasions, who told me they ...
I would like to compliment Tracy Lee for the excellent service that I got from her. I had problem with my account where they wanted me to pay for the past 5 months that I have not being using the gym, my account was on frozen status. I called the call center for the whole month of April, I made ...
PLEASE TEACH YOUR STAFF NOT TO SPEAK OVER A CUSTOMER AND NOT LISTEN TO A CUSTOMER.I HADE A CALL FROM THE CALL CENTRE A VERONICA WHO SPOKE OVER ME AND DID NOT GIVE ME A CHANCE TO SPEAK.SHE KEEPS TELLING ME THAT I HAVE BEN DECLINED MORE THEN 3 TIMES FOR A LOAN THAT IAM NOT AWARE OF.WHEN I TRY TO ...
I need information about two payments made into my account. I've tried using the small business call centre 4 times but can't get through. The number I am using is 0860 040 302. I've been trying since the last week in April but each time the call centre volumes are high or no one answers the phone. ...
My wife and I had to go under debt councelling about three years ago. Since the beginning Standard Bank did not recognise our debt councelling even though we obviously did it through the right channels, they even tried to repossess our house at one point. Now I'm trying to pay off my debt of R80 ...