I called MTN callcentre on Monday 1 April 2013 requesting a sim swap for my phone. I was told that the complaint would be escalated to a supervisor that would call me backin 2 - 24 hours due to the fact that it would be my second sim swap within a 30 day period. No one called me, I called again ...
I queried with Cell C in September 2012 why my debit order amount increased from R254.51 to R435.00 after 6-7 months that I did a migration from an open contract to a control chat. I queried again when the chance arised in December, and was told that the call centre agent who did the migration ...
Last Thursday someone had cloned and withdrawn cash from my Discovery Card. I thankfully have an automated sms system, which monitors my usage and I was able to cancel the card with immediate effect. I was very pleased with the call I made to the division on Thursday and the follow up i got on ...
Due to the postal strike our accounts were not received in time, and therefore we made an interim payment of R500 - the account was therefore short paid by - R300, and the line was disconnected. Unfortunately After having been away until today... We arrived home as we had received very sad news ...
In January I ordered the Victoria Secret wrap dress via Groupon but after countless mails and conversations with more than one person and even attempting to track this package myself I am still waiting on Groupon to confirm where the heck my item is. To me if you pay for something and don't recieve ...
On 29 November 2012 treatment was administered by Dr Coopan. The consult was paid for in cash. A claim was submitted to Bonitas for the consult. and was processed. The monthly statement reflected that the HCP was paid however when this was checked with the HCP this was not the case. Bonitas was ...