So I always pay my DSTV compact subscription account way before its due. And I make a payment on 21 June 2013 of R275. Three days later I decide that for the school holidays I want to upgrade to premium and I call the call centre to do so. After being on the line with their agent who takes details, ...
I am beyond frustrated with Foschini's voice prompts when you phone in to customer services. It doesn't matter what I do, I get "yelled" at by the prompt that I STILL haven't entered a correct number. And I had to call in 4 times before I could bypass this ridiculous system to find a ...
I have a contract with MTN which I pay R329 per month. I am now almost into a year of this contract and I decided to take out another contract. I applied for it, today I get a call saying I must change my payment method to debit order because they cannot access my ITC record unless I do it. An if I ...
Outsurance gave me call regarding the car insurance claim. After supplying Outsurance (Elias) with all necessary information his qoute came to R1, 500. Just after I told him that I'm currently paying R942.89 with my insurer, he diassppeared on the phone. I would like to believe that we were ...
After writing my car off completely I called Outsurance to insure my new vehicle. They initially quoted me R250 more than my previous premium but then Sibongile went out of her way to get my rate reduced to a mere R100 more than my previous quotation with a courtesy car and a smaller exxcess... I ...
I requested for car insurance quote with OUTsurance April 2013and I advised them that I am not binding myself I am just doing a quote because I was waiting for bank approval. They sent me the documents I replied to their email informing them to cancel because car finance was declined. 3rd of June ...