I called into the contact centre for a general query with regards to my account details ie, : available credit and balance on my account. I also enquired if my debit payment was reflecting, the consultant was completely lost and gave me no assistance at all. I am deeply disappointed with the level ...
I joined Discovery Insure on 1 September, and I can say with confidence that this is the most people friendly insurance company I have ever dealt with! Today, I phoned to update my policy with car hire etc, and every time I phoned, I was treated like a valued client, and the assistance from Lerato ...
I just want to say well done outsurance. You has just confirm why i am a client for more than 10 years. Service level is excelent and premiums affordable. Again Thank You. I think Aadila need a bonus. ...
I upgraded my phone around the 15th September to the same packaging but just a new handset. i then received the bill, billed from the 20th September for packet data calls to the amount of R305. How is it possible to bill me between the 15th on activation to the 20th for so much when i had just done ...
I phoned vodacom's call centre on the 27th of September to do an upgrade. The lady that assisted me confirmed that my new contract plan will be activated on the 1st of October. On 30 September i phoned again to confirm that my phone will be delivered the 1st of October and my new M plan will also ...
I want someone to call me back about a consultant SENZO who put me on hold while i was talking to him. might i mention that he was rude and overbearing within the entire conversation. i have been a client for over 4 years now. i deserve better than this!!! i want an apology from him! ...