Good morning I have been a very happy happy customer of yours until now :-( I have been battling for a few weeks to get a line item on my statement credited. I returned the router within the 14 day cancellation period but am still being billed for this. After numerous attempts to get this sorted it ...
I COMPLAINED PREVIOUSLY " NO NEW CONTRACT IF YOU USE THE NET". I RECIEVE AN SMS FROM THEM WITH A REFERENCE NUMBER AND TOLD I WILL BE CONTACTED. ONE WEEK LATER. I GET A CALL TO ASK IF I'VE BEEN CONTACTED. THEY CALL AND THE PERSON HAS NO IDEA WHAT'S GOING ON WITH MY COMPLAINT OR WHAT I WANT ...
Related to my complain: https:///cell-c/complaints/give-back-my-money-1180799 It is inconceivable that Cell C are such a disorganised company that wrongfully deducted funds are not returned to one in the time specified... or for that matter deducted at all. Its R399.00, but it is mine. And I have ...
Riedwaan helped sort out my premium which had jumped too high due to moving to a new residence. He was quick, efficient and was able to structure my premium closer to what I was paying before. ...
I received an sms which stated that i was 80% over my normal data usage. I called the call centre to confirm if it was correct, as i would have to have adequate funds for this. I was informed by the call centre agent that my data was finished, but i was only payable for between R12-16 and that the ...
TOP TV has changed to a new day to day billing system, however failed to inform their customers that if they do not pay in advance for the 1st of October 2013 then their services will be suspended immediately with no grace period to allow you to make payment later in the day. Normally customers ...