Due to a server problem I was not receiving important e-mails from Impak Education. Shortly after lodging a complaint, Micha contacted me. She traced the e-mail string and forwarded the missing e-mails to my new alternative e-mail address. All misunderstandings were promptly resolved. She also ...
Lerato had called me regarding my account. All I have asked Lerato was to confirm what address details she has on the system. Lerato had confirmed an incorrect address. I then asked from where did they get the address she had said she was not there when I gave the details. I then got a bit worried ...
Standard Bank's call centre is seriously incompetent. I am currently living in the UK and have spent so much money on calls to Standard Bank and my issue has still not been resolved. I want to link my debit card to my cheque card on internet banking. What they do not seem to understand is that my ...
I called in after signing a letter admitting to debt and arranging payment. I then found myself in financial difficulty and called coombes and associates and delt with a Kevin i explainedmy sitation and arrange for my installment to be reduced to R500 a month he agreed and said so it will be i now ...
1. I get an sms from cellc stating I have 500mb left, I check my balance (*101#) and its 3385mb, so I call the call centre, the agent response is that its Giganite thats why its showing 3385mb, my balance is actually 499mb. I told the agent "surely this is misleading, when I check my balance I ...
On Tuesday eveneing I inceased my overdraft ficility online. I did everything the system promt me and it said that the increase has been appoved however a concultant will contact me within 2 days to validate and make the increase effective. 48 hours has come and gone and no one called me. I called ...