The signal in Cape Town has apparently changed. I was called and asked to be called back to set up a time for a technician to come update the settings. Was never called back which is problematic but I read up and apparently the change would note effect sea point. Today I have bad signal again which ...
I had a pleasant interaction with her and she made me feel important. she was very patient and offered a solution for my needs. She is pleasant and funny and makes you feel good too. She is an asset for Outsurance ...
Hi there, I experienced bad customer service, I was told that my data had depleted by CS agent (this was verified by Ms Malema-Customer Service floor manager when she listened on call made 30 Sept around 20h00). I was never connected as my ipad connection said i was out of bandwidth. I had 1, 3Gig ...
Thank you to Monett at outsurance for getting my review of insurance done so fast and efficient, she phoned me back when the call got disconnected and it is greatly appreciated. Minimum time spent on the phone. Was holding on for a bank for almost an hour this same morning. Excellent work ...
On Sat 12 Oct - My son bought a bundle for his bb (communicating via bb whatsapp and email). It was not updated and he called Vodacom call centre to report it, in turn they said they had a problem with BIS and it would be sorted out in 24hours. Sunday, still no service, and he was given a ref nr, ...
I called Vodacom call centre to do an application for contract phone, I asked the lady if it was compatible with whatsapp she said yes. I received the phone only to be stuck trying to download whatsapp I have searched the net only to be told it cant take whatsapp.i called the call centre and was ...