Last week I placed an order with you. Order number 1000414283, the ref number I was given for the banking is KALSERATXH. I made the EFT transfer on the same day I placed the order, this morning I get an email saying that the order has been cancelled because no payment has been received. This is not ...
My truck is on its way back from DBN to JHB. The Skytrax stopped working about 9am. I called them at 10am and the woman said she will reset the unit and in 10-15mins it will be working. 50mins later it still isnt working - i call back and get given the usual about the truck going through hills and ...
Contacted Outsurance, spoke to Eric about the proposed increase in premiums letter I received. Great result: the premiums were reduced instead of being increased - and are fixed for the next 12 months. Eric was very helpful and professional. Even cracked a joke :-) ...
A month ago I enquired how to cancel my Cel C contract as it expires on 23 Dec this year. I was told by the call centre that I must send a letter to [Email Removed] and then phone 084 143 29... after sending my letter 5 times and no reply, I phoned the number - it doesnt exist! I phoned again and ...
I called in on the 11th of October 2013 to migrate my tariff plan. The agent i spoke to said that someone will call me to change it, it's been almost a week now and no one has called me regarding ref no. 3101103326. Can i please be assisted on this matter. ...
Good day On Mon I called in to request for a settlement amount, Noma answered the phone and then interupted me by saying 'mam we having technical problems' and put me on hold without giving me a hold time and I held up to 5min and dropped the call, Yesterday I called and the agent coundnt hear me ...