My grandchildren come visit every Xmas holidays, though last year was a fiasco de lux! Then already Jean- Pierre, even very pressurized came through and although a few days later than booked, the kids finally arrived and all was well. He then gave me what I would call "pacifier tickets" ...
Been with Vodacom forever and decided to take out a line with MTN for my daughter. The new contract was done within 30 min which was great, but o my goodness, the call center, especially if you dial 178. You get bombarded with IVR options, 6 in main menu, each menu has a sub menu of 6 options and ...
I phoned the Vodacom Cancellation department in July this year, they said that my contract expires on the 1st of October 2013 and that I need to phone and give 30 days notice in order to terminate the contract. I subsequently phoned on the last day of August 2013 to officially cancel my contract. I ...
My husband left his place of employ at the end of October 2013 and took his October deduction for his medical aid off his salary. Prior to my husband leaving the company, we arranged that our medical aid be transferred to private membership. As my husband pays the medical aid in arrears, the next ...
This is the second time I received horrifying service. They are never able to assist properly and ask ridiculous security questions as to when last you used your talking points, what your current balance is on the phone. All the while my phone cant go on to check anything. They could verify any ...
I redeemed my discovery card miles for Avios points on 30 September 2013 but the Avios bonus points have not been credited to my BA account. I have contacted the call centre on 1 October and 3 times since, each time being told the issue will be logged with the systems department. The call centre ...