Service provided by the Outsurance call centre on servicing and updating my account has been excellent. Not only does the call centre personnel know their products extremely well, the are also able to assist with general insurance help. Marisca and her manager provided excellent advice and ...
I have a Discovery Credit Card that I purely use for internet transactions due to the high risk of. I mostly keep the card rather close to the limit and transfer fees as I purchase and for monthly charges. On 10 October 2013 the Visa Card Fee of R595 went off my account and just pushed my over my ...
Ive received numerous calls over a Mr Dalmaida. Ive explained to Selena Bongela that I have owned this number since 2008. Please ensure that this instruction is respected. Failure to do so will result in a notice being raised with the SAPS. Ive already provided notice to the SABC on outstanding ...
I have activated roaming on my line as I was abroad for 7 days. Out of those 7 days I spent 4 days on the plane with my phone and Data turned off. As I know it costs money I hardly ever used my phone. When I retuned to SA I noticed that my bill was R17800... I called to do an enquiry on the 29th of ...
I phoned the call centre to change the vehicle on my insurance policy. Shaheen is one of the most helpful and friendliest call centre agents i have even spoken to! he did the security check quickly, sorted out the change of vehicle and updated my details in a quick and professional manner! I really ...
I WAS EXPLAINED OVER THE PHONE BY THE SALES LADY THAT ON THE DEAL I TOOK TELKOM DOESN'T THROTTLE MY SPEED IV GOT THE ADSL AND MODEM FOR 2 WEEKS PLUS AND THE SPEED IS LIKE SLOW AS EVER . I AGREED ON A 1 MEG LINE WITCH OVER AND OVER I ASKED ARE YOU SURE THE LINE ISN'T THROTTLED WITCH I WAS ADVISED ...