I called cell c and spoke to a consultant name Lucia, and requested for Wap settings for Samsung phone, Lucia then sent me from pillar to post to get the settings, she then went to say that I need to confirm the id number just to get the settings I was baffled by this as all I wanted was settings ...
While my complaint is currently being handled by Geoff Hirst, I feel its imperative that I warn potential client about unethical selling tactics employed by Nedbanks call centre staff. I was recently offered a credit card by Nedbanks call centre - being informed that the cost was R16pm. The ...
I have now called Vodacom 3 times and still no call back! I called for a simple problem but I was unlucky enough to get Manyeka to answer my call. She gave me complete incorrect information and when I asked for a copy of the recorded conversation she dropped the phone in my ear!!! I called back and ...
I wrote an email to Cell on 30 July 2013 asking them to cancel my contract which was due to end at the end of August. Giving them one months notice as per their stipulation. In this email i also requested the cancelation of my brothers contract. My details were on top of the email and my brothers ...
Virgin Mobile should just disappear as a service provider. Firstly when i started my contract they did not advice me that the S4 updates all the time and all my date of 350mb was taken and airtime of R400 in 48hours i had to figure out for myself how to stop this. For August they did no give me the ...
A few months ago a debit order went off my account from a company called Protocol. I dont know this company neither did I authorise any debit orders or give my banking details. I went to the bank and got it reversed and the debit order was stopped. Today another debit order went off from my account ...