Just received a call from one of the sales agents / Call centre personel (forgot the name). He tried to sell an extra service to me (to extend my car's manufacturing warrentee). I said that I am not able to talk as I am at work, but he just kept on talking. I said thanks for the call, but I'll let ...
As a staff member I have never felt prouder to work for such an awesome company!! I got stuck with my vehicle twice on one day with two difference vehicles and really put Help@out to the test. The efficiency and turn around time in which tow trucks were sent out was a 'WOW' moment for me as was my ...
On Saturday I had to call my insurance company to make a change to my policy. My call was answered by Pearl Pule who took the time to understand exactly what I wanted to do and then took care of everything with absolute professionalism. Really good to see that while it is rare, it is still possible ...
I am a Nashua client for six years and so dissapointed in the service that i got excited when i received a sms that my contract is expriring. I contacted the call centre serveral times just to ensure that i wont have problems when i switch over to prepaid, as i am no longer interested in any ...
I took out a Telkom Mobile Cellphone Contract on the 14th July 2011. I have now been struggling since May to find somebody to help me ugrade my current contract. According to Telkom Mobile my Contract was cancelled last year, to no knowledge of mine, and they actualy confessed that it was there ...
Debbie Smith in you call centre is definitely one of the most rudest people I have ever come across. Not only did she dropped the phone in my ears 4 - 5 times when she hears its me, she even! Regarding my parcel that's not delivered on time, she said I must speak to a special agent, but she has to ...