A few days ago I logged a hellopeter complaint and said I'm being billed by Telkom for services I am not receiving. I've spoken to another 8 people, still don't have a user name and password and now my services is suspended due to non payment. Why must I pay for services if I cant get any answers ...
I call the Edgars Call Centre twice on 2013/11/24 & get put on hold both times until my airtime cuts. I call again only to be told that their systems don't update over the weekend. I call again today & Simangele picks up to tell me her systems are not working. I ask she calls be back & ...
I called my branch to deal with a query, as I know you are unable to deal with query's via the call centre. I spoke to 3 different people who ALL refused to help me and then hung up on me! ...
My contract expired in October. Somebody phoned me regarding a upgrade. It all sounded great. But I then changed my mind. I never received the phone. Nor signed anything regarding the upgrade. I got a bill today for R 928.00. for the charges for my new contract. When I phoned and complained, they ...
I APPLIED FOR A DEVICE ON THE 12TH OF NOV.I HAVE RECEIVED NO COMMUNICATION ABOUT IT.I THEN DECIDED TO CALL THE CALL CENTRE. AFTER WAITING FOR OVER 10 MIN FOR SOMEONE TO PICK UP THE PHONE ON 0860 10 29 70, I WAS TOLD IM GOING TO BE TRANSFERED TO OPTION 1, THEY TOLD ME AMY APPLICATION IS PENDING I ...
I called the call centre and requested a settlement amount, on dialing the call centre I was asked to punch in my identity number which I did.subsequently koketso answered and asked me for my id no which I gave to her she asked me to repeat it slowly which I did she then asked me 4 other ...