On the 13/11/2013 I called regarding a problem with a USSD Code on the Telkom Mobile network. The REFERENCE number for that call is 10171129. A few days later I received an SMS from African Bank confirming that "Your African Bank query has not been resolved". Well, WHY NOT??? This is NOT ...
Last month i was billed an extremely high amount on 0741315962 - i was told it was because of the internet -( i have previously set up that i can not go over the allocated amount because of previously been given the wrong information by a cell c salesperson i have since advised that non of my ...
I called in for a new contract on Friday 15/11/2013 for the iPhone 5S. I then followed up during the following week and was told to wait 7 working days and my phone would be delivered. I called this morning 25/11/2013 and get told that my contract is no longer approved and they must offer me an ...
I called the call centre on Saturday 23/11/2013, to increase my data bundle purchase, first the agent name Charity, told me it was not possible, then I asked to speak to supervisor - Thembi, and suddenly they told me that they would increase my data purchase, then they called me back to tell me ...
Just a quick Thank you to Clive Perumal, not only was he efficient he was personalble and was a pleasure to deal with... ...
I have desperately been trying to change my debit order details (Mazdafin), due to the fact that i have been retrenched. I have no money and I have existing high stress levels. I obtained what I believed to be the correct email contact (directly from the call centre) in order to change this ...