1) I requested for a change in package via email. No response 2) Resent Email, No response 3) customer care got hold of me - Eventually the move was completed 4) now I find a migration fee of R400 on my invoice, I was not made aware of it 5) I call the call centre and speak to someone who says they ...
The service I received was outstanding. Auto & Gen not only cancelled my policy with no hassled but advised on how I could get a refund as well. Thank You ...
I CLOSED MY ACCOUNT IN OCTER AFTER I MADE PAYMENT AT THE WESTGATE BRANCH. IN ACTUAL FACT I OVERPAID THE ACCOUNT BY 0.51c. I THEN PHONED AND WAS TOLD ACCOUNT CLOSED BUT I WILL NOT GET CONFIRMATION LETTER BY EMAIL ONLY BY POST. NOVEMBER WENT BY AND I NEVER RECEIVED THE LETTER, TO MY SUPRISE I WAS ...
I am unhappy with 8ta Telkom mobile, I have called their call centre and enquired about their cancelation process. I was given an email address to which I had to send my cancellation to. On the 19/11/2013 I sent an email about week later I called them to check up on my cancelation seeing that I had ...
I upgraded my contract from a blackberry on the 4th of November 2013. I had 3 days remaining for my bis, the agent in retentions then offered me an S4 and I agreed. She applied the new contract then removing my bis. I called back telling her that I have 3 days remaining on my bis and I am entitled ...
I called Absa Vehicle and Asset finance a week ago to get the settlement value for my vehicle. I asked the consultant to email me the settlement value and the EFT banking details. I received none of this. I emailed Absa customer service to request these details and was told to call the call centre ...