I spoke to a lady at the call centre this morning and it was the first time I call multichoice and speak to someone who behaved the way she did. She potrayed a bad attitude and it is the first time ever since I had an account with Multichoice where I spoke to someone who sounds like they woke on ...
Each time i call the call centre i have to hold on long periods of time and do even get through to an agent. Some time the call just drops . i have tried calling at different times of the day and it the same issue. please advise what is the standard waiting time. the issue is that i have upgraded ...
02.12.2013 I spoke to Kgosi. A dbl increased pmnt was dt against my acc. According to my agr the increment should only occur at the end of Jan each year. He asked me to forward him a copy of my agr (which was surprising that this was not on their system) which I did 03.12.2013. I phoned and left ...
I would to say a very big thank you to Mbali Zondi from 1Life direct who provided EXCEPTIONAL service, her TAT (turn around time) on queries was of the highest standard, she was friendly and helpfull and not to mention knowledgeable... most of all SHE KEPT TO HER PROMISES OF CALLING BACK EXACTLY ...
In October I requested that My add on data bundle "Giganite be cancelled. Its nw December and this have not been done yet... I was billed November and again in Desember... this is pathetic! I ugraded aswell in November to an S4 and did not receive a micro sim with the phone. I was adviced by ...
I was a clientel client for close 2 two years. I had a issue that Godfrey attended to. Getting hold of him to follow up (which I had to all the time) became a night mare. I took this problem to his manager as I just didn't understand why it would take up to 3 months for him to get back to me or ...