I have been trying to cancel my account via the call centre for the last 2 months. I gave written confirmation of my desire to cancel my contract exactly a month before it was due to expire and nothing happened. I called the call centre numerous times and every time they say they will put me though ...
Hi I use my phone for work and I can hardly finish a call anymore. Sometimes I make 5 or 6 calls to finish a conversation. I've logged a complaint and received no response. Cell C connection rates are also much slower than before. My experience with Cell C has been great otherwise, so it's really ...
I have been debited this month by Vodacom almost 3 times my monthly debit order amount. When checking my account summary online it told me that was for data usage. This is impossible as I use only WIFI at home as well as most the time at work. I have had this specific contract for a year and a half ...
REF NO: 68918/100024 During September 2013 my dad was contacted by The Data Factory on behalf of Old Mutual with regard to his surplus pension fund requesting documents. All documents was sent through and he was given a call centre number at Old mutual to check on the progress. He asked me to ...
Around the 14th December 2013 I sent a letter to the insurer about cancellation of policy no:9031065.In the same month the debited my account, even in January. Today on the 4th february I called them and a lady who answered my call said I should hold while I am being transferred, I held the line ...
We have had endless issues with our Telkom line, ADSL and internet since becoming customers in December 2013. My children are home schooled which requires an internet connection which we have not had since Sunday. I have been trying to get through to the call centre for the past 2 days. The ...