As an existing customer, I tried about 3 or 4 times to get through till it rang off the hook. And here comes the hilarious part... I then decided to phone new sales to see how long it took. ONE RING and they answer... So where are their priorities? With you as the paying customer, or only ...
I am highly off by the service I have received from Nashua Mobile. I have been paying them every single month via EFT and with regards to be my contract, I specifically asked that they suspend my line at R200. I was sent an sms to pay R1250 as they suspended my line... I didn't complain then made ...
I called Telkom for the 5th time in 2 months now as I have not recieved a single account and recieve smses stating my account is in arrears even though I have an active debit order. I am now told that I am being billed for a line that Telkom failed to cancel for 6 months and this is the account ...
I had changed my payment method last year some time, however, after making payment on the 30th of January 2014, my account was debited. I had called the customer service, and stated what had happened, since i did not want a credit, but a refund, i was told that a query had to be escalated and i ...
I called MFC this morning to request a statement and change my address, she was so helpful and even went further to explain in detail the statement and everything. i wish more Call centre employees could be like that.. ...
I paid for car registration as agreed and was to be refunded. Sent numerous mails across and called the call centre but had no response or feedback whatsoever. Then every month R80 less is being paid into my account with no reason or communication for the KM I drive and on the website it's ...