Asked for a settlement and a breakdown of the account with what gets paid towards insurance, interest or capital. no one cant tell me!!! the settlement is more then the amount borrowed!!! ...
Dear whom ever, I was decided to take a contract with Neotel & I am pleased to report that I received excellent service from the sales, the agent was Tebogo. He was friendly & helpful. I am uncertain about the technical agent's name that got the internet up & running last night, but he ...
1) My account remained in arrears (December) for an upgrade delivery charge which I was not made aware of. I was told twice that the arrears status would be removed as the debit order would go through at the end of December but this did not happen. There were also limited options to pay this ...
The reason for my call - loosing airtime evening without me using my phone. firstly i called the call centre 5 times, i was told that i have to be transfered to another department. on the 5th call thats when some1 actually helped. the worse part is waiting for some help an when you do get it they ...
I am being retrenched at the end of January 2014 and I phoned wesbank to arrange a payment plan/lower my car instalments for a while with them so that i don't default on my payments and lose my car. I was told that they cannot help me as i didn't' take out 'retrenchment insurance' . I have not ...
I had an inquiry regarding some aspects of my life cover and the difference in some wording and the interpretation thereof. Wayne was kind and patient as he took his time to take me through the policy step-by-step and providing practical examples in the process. His feedback was that of a well ...