The sales lady at Auto and General (Autogen) call centre tried for over 6 times to get me thru to claims section. I have now tried unsuccessfully for a further 2 days to get anybody to answer the phone to make a claim- the call either rings off after some time or I get a recorded message advising to call back as that they have technical problems. How long must this go on for?? claims should be reported soon after it has occurred but what now??
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