Oky so my account is in arears which I did not know because my bill is set on debit order. I get to a Vodacom store and they tell me I am in arears which I do not have any trouble paying, but if I did not go in to that store I would not even have known. NO PHONE CALL OR EMAIL TO TELL ME THAT YOU ...
I have been calling for nearly 2 weeks now trying to cancel my Telkom line, I dial 10210 listen to the IVR and press 5 for cancellations then i just sit on hold until eventually the line gets dropped. How can i cancel? ...
My policy payment increase by over R100 per month but Mohammed Choglay from Virgin reduced that amount. (Supplier name changed from Virgin Money South Africa to Virgin Insurance by Hellopeter.com) ...
My father passed away on 25 Jan. A bright spark from Sizwe cancelled the policy in error, despite the fact that there was still a spouse listed on it. It has taken since 21st February to reinstate the policy, and still we wait. The Sizwe website only gives you a Call Centre number to contact. ie. ...
I tried to re-load my BIS on Sunday as I was under the impression it expires that day however my BBm was stil working as normal and the message that displayed on my phone when trying to re-load was that I am not able to do this action at this time. I then assumed my BIS is still active and logged ...
I am absolutely appalled by your call centre. I have spent literally hours on the phone to Telkom Business 10217 trying to cancell an ADSL data package off a business account with absolutely no success. There is no option for cancellations, Internet sections always puts you through to the original ...