I am on the BIS service for over 8 months and have never been charged for any downloads or data however, this months unbilled balance is nearly 3 times my normal bill. On further investigation I have found that MTN has changed their BIS policy (from the first of March) with no communication to ...
I am very disappointed in the staff of Game's call centre. I called to make a query on why my application that has been denied and the lady that answer the phone, Pheliswua Saliwua personnel number 5812 was shouting at me. She has a bad attitude and does not know how to deal with customers that has ...
I battle to get a human to speak to at your call centre and when I eventually do, they give me the wrongs advice as per usual. When my phone rings and I am unable to take the call it ends in a voice over that says that my line is not available before playing my recorded message and giving the ...
Facebook just posted that we must call 0860 123 000 to have our statements emailed to us and not posted as they will be charging R9 per statement. I called in and I told the operator that I want to cancel my statements that are being posted to me as I am receiving both posted and emailed ...
Once again I encountered a problem with Cell C. I needed to increase my call limit as it has been reached. I am a business man and I need to make phone calls on a daily basis. I called the call centre on Wednesday 13 March to log the request ref:3031303163. They informed me that they will sort it ...
I called into the call centre at MTN (808) and i spoke to Nokuthula (that's if they gave me the correct name). I was quering my billing system on my account as i wanted assistance to understand what is causing my bill to be so high. She litteraly did not have answers for all the questions that i ...