It is so unusual to receive great service from a call centre but today I did. After having received no help from a walk in store, I called the Contact Centre and got through to Naeem. He managed to answer all my questions and came up with solutions to my situation. He was polite and incredibly ...
I contacted multichoice on the 2013/03/16 to be assisted with changing my decoder details to my Brothers details as I no longer stay in the house, I was advised that the account is in arrears and Pam Sambu advised me that when a debit order fails they allow you a grace period of 2 months to use the ...
I've had a series of problems with the service - most recently, I changed from SMS to Email OTPs, but this method seemingly isn't available for SecureCode so I went through a month of not being able to pay for things online. In that time my phone changed, so I had to got to a branch because there ...
I called Discovery on 01 March 2013 for a hospital pre-authorisation number for my brother & the person who answered the phone made it such a pleasant experience I almost wish I needed to go to hospital as well! I am very sorry I didn't get the name of this call centre agent - she was probably ...
I phoned the call centre to enquire about a debit on my acc. They have cut me off threw the phone down in my ear. I have eventually got through to somebody who helped but did not help to the end though I was given Fnb no with a ref etc. They are my bank and they are supposed to phone fnb about the ...
My fiances GHD gave in on wed 13th March and it is still under the 2 year waranty and we do have the valid receipt. We then called the 086 customer care line number and spoke to Candice. She advised us to fax the receipt, serial number and a contact number, which we done on the 14th March just ...