On the 15/03/2013 my husband was in an accident and I called the insurance co on the 16th & was told that they can only register my claim on monday because their offices are openned monday to friday 08h00 to 16h00. I then called on monday the 18th @ 9h00 only to be told to leave my numbers the ...
I am impressed with the service and the knowledge that Gawin explained in regards to the life insurance. I understand now the advert of Outsurance with the staff leaning back. ...
Seeing as every business these days are offering Short Term, I looked at hellopeter for some information on the background of the companies who is offering business, and the industry leader, according to hellopeter is MiWay :) Decided to request an online quote, and after filling in everything, an ...
On 13/03/2013 we called RCS to get the full closing balance on the account and also to close the account, the call centre agent was very rude and doesn't have an idea what customer service is. I asked the guy to please give me the settlement on the account and also to close the account. He asked me ...
Called the call centre about e mailing of bank statements. According the call centre I did not have signing rights on the accounts (private and business accounts) as the account is in my husbands name. I have had signing rights for the last 20 years. I was told to go into the bank. which I did and ...
1. The incorrect % was loaded on my Healthy Care benefit, resulting in me not being paid any cash back. When it was eventualy loaded correctly to 25%, only 15% of the value was refunded. Now they refuse to pay the 10% difference, because they only make payments of R50 or more. Had the mistake not ...