My account at another bank was debited by FNB for an amount of R1500. The reference clearly shows that it's FNB but they are refusing to take responsibility. They are shifting the blame to a third party company. The agent brushed me off and told me there's nothing he can do for me as they are still ...
I use to love MTN since the 1st time i got my 1st phone in 1999. I have had several phones since then and each and everyone has been with MTN. I have for the past 2years gotten me a blackberry and BIS and thought it was FANTASTIC that i am able to download music on my phone i absolutely loved it. ...
Gave call centre a buzz last Saturday afternoon, and requested help with two qeuries. Agent informed me that escalation will be done, as he is unable to answer questions positive. Told me that ref. numbers will be smsed. Monday morning, still no ref. number. Called call centre again. Could not see ...
Hi My husband has a business and he wasn't happy with the Internet speed he had on his line. He called telkom and was told that there was a 10MG speed which would suit him better. He was told that they would run a test to see if the exchange supported the faster speed. An SMS was sent to him saying ...
My new RCS card was involved in transactions without me having the chance to use it. The case was investigated and I was cleared of any liability. In the meantime an amount of R1050.00 was deducted from my account on November 2012. I contacted the call centre and was informed that the amount will ...
My household contents is insured with outsurance which includes my laptop, my laptop fell which was accidental damage, when i wanted to claim to replace my laptop it has been rejected due to it has not been covered for accidental damage, i have covered all my household contents for and damages, my ...