I have had a problem every month for four months where my phone is switched off for about a week at a time because cell c debited from the wrong account my phone has now been terminated even though money been taken off. I have asked cell c to double debit a total of 8 times, i have given my credit ...
In January I upgraded my phone and my package to iPhone Talk 240. On 31 January I called the Vodacom Customer care and cancelled my Blackberry BIS service (R59) because I can no longer use it. The consultant I spoke to duly processed my request and I received an sms stating that my BIS service had ...
#1 - I have lodged 6 complaints over a 5 month period about the phone numbers on my statement being cut-off thus rendering the itemized billing useless - the call centre takes down your query, but no one ever gets back to you and when you phone them a month later when it happens again they say the ...
So i made a purchase online on the 5th of April of R2863.37 and the funds got taken from my accounts and is waiting to authorise, then the retailer i bought from cancelled my purchase because the unable to authorise which have no clue why. Then today was atleast an hour on the phone just to find ...
I have just experienced a very embarrassing moment where I ran out of airtime. When I phoned the customer care line, I was informed that I am being billed for data (downloading). This was new to me because I have never been billed for data because I'm on a blackberry top up contract where ...
Good Day I am extremely frustrated at the fact that I cannot reset my password. I have followed the instructions on the website to provide my email address in order for an email to be sent to me so that I can reset my password but to no avail. I have tried about 8 times to have a password reset ...