I've been on hold for about 18 minutes now!!! Please pick up the phone or get more staff if you"re inundated with calls! The reason for my call is that I want to UNSUBSCRIBE TO YOUR MTN Play..the info there does not help in anyway..PLEASE UNSUBSCRIBE ME URGENTLY! RECEIVED AN SMS LAST WEEK THAT ...
Good day, This is just to say a big thank you to Johannes Martin... I called in 05/04/2013 to activate insurance cover for my car and Johannes was so patient and really explained EVERYTHING in detail and so well I understood clearly. He assisted with lowering my excess and giving me the best deal ...
I did my application on Friday and they said someone would be getting back to me within 24 to 48 hours. Its Teusday now and still I have no feedback on the status of my application. I Have phoned them 3 times but everytime they give me the same answer... they are processing your application and ...
On Sunday17 March I was double debited on a card swipe. I called into the call centre immediately and was told to call back the following day. On Monday 18 March I reported it and was given reference 52364701 by a man by the name of Prenesh. I was advised that I would be refunded within 12 business ...
Good Day, i recently had a telephone call with call centre agent (Mpho). My questions were all answered in a way designed to encourage me to accept the 36 month contrat (special) which Netstart is currently running. However, on review of the written Terms and Conditions, i can see nothing to ...
I recently cancelled my Outsurance policy having found alternative, cheaper insurance. As my premium had already gone off, Outsurance owes me a refund. I was told that I would have to wait till May to receive my refund. I argued that this was ridiculous and unacceptable. I was then told that if I ...